Privacy Policy

Last Updated: March 12, 2026

This privacy policy describes how Distal Systems, LLC ("Distal Systems," "we," "us," or "our") collects, uses, and protects information through our website at distalsystems.com and our general business operations. By using our website, you agree to the terms of this policy.

Product-specific policies: Our individual products (including PolyStreamer, PilotTracker.io, and Letter Shredder) maintain their own privacy policies that govern your use of those services. Where a product-specific policy applies, it supplements this policy. In the event of a conflict, the product-specific policy controls for matters related to that product.

Information We Collect

Information You Provide

When you contact us or interact with our website, we may collect your name, email address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect browser type, IP address, device identifiers, language preference, referring site, access timestamps, and operating system information.

Information from Third Parties

We may receive information about you from third-party services such as analytics providers and advertising partners.

How We Use Your Information

We use collected information to:

• Respond to inquiries and provide support
• Operate and improve our website and services
• Communicate with you about our products and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

Legal Bases for Processing (EU Users)

If you are in the European Economic Area, we process your personal data based on: contract necessity, legal compliance, vital interest protection, legitimate business interests, or your consent.

Information Sharing

We may share your information with:

• Subsidiaries and contractors who assist in our operations
• Third-party service providers (e.g., analytics, payment processors)
• Government entities when required by law
• Recipients in connection with a business transfer or acquisition

Distal Systems does not sell our users' data.

Data Retention

We retain information only as long as necessary for the purposes described in this policy or as required by law. Server logs are generally retained for 30 days or less.

Security

We employ reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may decline to provide personal information, opt out of marketing communications, disable cookies in your browser settings, or request that we update or delete your information by contacting us.

Cookies

Our website may use cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings.

Your Rights

GDPR (European Users)

If you are in the EEA, you have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Request data portability
• File a complaint with a supervisory authority

CCPA (California Residents)

California residents may request to know what personal information we collect, request deletion of personal information, opt out of any sale of personal information, and receive non-discriminatory treatment for exercising these rights.

International Data Transfers

Your information may be processed outside the European Economic Area. Where applicable, we use Standard Contractual Clauses or other appropriate safeguards to protect transferred data.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

Contact Us

Distal Systems, LLC
Email: contact@distalsystems.com

Change Log

• March 12, 2026: Initial version